About RudraGram, Products & Authenticity

What is RudraGram?

RudraGram is an online spiritual store offering carefully selected Rudraksha, natural gemstones, Japa Malas, Yantras, spiritual bracelets, and devotional products with a focus on authenticity, quality, transparency, and customer trust.

Why should I buy spiritual products from RudraGram?

At RudraGram, we focus on carefully selected products, transparent product information, applicable lab certification, dedicated customer support, and reliable Pan-India delivery.

Are RudraGram Rudraksha beads authentic?

We carefully source Rudraksha beads from trusted suppliers and focus on their quality and authenticity. Certification details are available with applicable Rudraksha products.

Do you provide lab certification for Rudraksha and gemstones?

Yes, lab certification is available for applicable Rudraksha and gemstone products. Certification details may vary by product, so please check the individual product page or contact our support team.

What types of Rudraksha are available at RudraGram?

RudraGram offers a wide collection of Mukhi Rudraksha beads, including 1 Mukhi to 14 Mukhi Rudraksha and specially curated Rudraksha combinations, subject to availability.

Does RudraGram sell natural gemstones?

Yes, RudraGram offers carefully selected gemstones, including Pukhraj, Neelam, Panna, Moti, Opal, Cat's Eye, and other gemstones. Please check individual product details for certification and specifications.

Are product images exactly the same as the actual product?

Rudraksha and natural gemstones may have slight variations in size, shape, colour, texture, or natural markings. These variations are common in natural products.

Can I verify the certification of my product?

Certification information is provided for applicable products. If you need additional details regarding your product's certificate, you can contact our customer support team.

Rudraksha, Gemstone & Spiritual Guidance

How can I choose the right Rudraksha for me?

The choice of Rudraksha may traditionally depend on your personal purpose, profession, spiritual goals, and astrological considerations. Our team can assist you with traditional guidance.

Can RudraGram suggest a Rudraksha based on my birth details?

Yes. You can share your name, date of birth, birth time, birth place, profession, and purpose with our support team. We may suggest a suitable Rudraksha based on traditional astrological and spiritual beliefs.

Can you create a custom Rudraksha combination for me?

Yes, selected Rudraksha beads can be combined based on your requirements and traditional spiritual considerations. Please contact our support team for custom combination availability.

Which Rudraksha is traditionally associated with prosperity and success?

Different Mukhi Rudraksha beads are traditionally associated with different purposes. For example, certain Rudraksha beads are traditionally connected with prosperity, confidence, leadership, and professional growth. The appropriate selection may vary depending on individual requirements.

Can I wear more than one Mukhi Rudraksha together?

According to traditional practices, different Mukhi Rudraksha beads may be worn together in a combination. Our team can provide traditional guidance based on your requirements.

How should I wear a Rudraksha for the first time?

Traditional wearing practices may vary depending on the Rudraksha. Product-specific wearing guidance can be provided with applicable products or through our customer support team.

Can women wear Rudraksha?

Yes. According to commonly followed spiritual traditions, Rudraksha may be worn by both men and women.

Can children wear Rudraksha?

Certain Rudraksha beads are traditionally worn by children as well. We recommend selecting an appropriate product and comfortable bead size based on the child's age and requirements.

Can I wear Rudraksha every day?

Many people traditionally wear Rudraksha daily. Proper care and handling are recommended to maintain the bead and wearable arrangement.

How do I choose the right gemstone?

Gemstone selection is traditionally associated with an individual's birth chart and astrological considerations. You may share your birth details with our team for traditional guidance.

Can I wear a gemstone without checking my birth chart?

In traditional Vedic astrology, certain gemstones are selected after considering planetary positions and individual birth details. For high-value or astrologically significant gemstones, personalised guidance is generally preferred.

Does Rudraksha or a gemstone guarantee results?

No. Rudraksha and gemstone benefits are based on traditional spiritual and astrological beliefs. Individual experiences may vary, and no specific financial, professional, health, or personal outcome is guaranteed.

Orders, Shipping, Returns & Customer Support

How long does RudraGram take to ship an order?

Orders are generally shipped within 24–48 hours, subject to product availability and order verification.

How long does delivery take?

Pan-India delivery generally takes approximately 4–7 working days after dispatch. Delivery timelines may vary depending on the location and courier service.

How can I track my RudraGram order?

Tracking details are generally shared via SMS or email after the order has been dispatched.

Does RudraGram deliver across India?

Yes, we provide Pan-India delivery to serviceable PIN codes.

What should I do if I receive a damaged or wrong product?

Please contact our customer support team within the applicable return period. An unboxing video is mandatory for damaged, defective, or incorrect product claims.

What is RudraGram's return and exchange policy?

Eligible return or replacement requests must be raised within 7 days of delivery. Returns are accepted for damaged, defective, or incorrect products, subject to our Return & Exchange Policy and inspection of the returned item.

Is an unboxing video mandatory?

Yes, an unboxing video is mandatory for damaged, defective, or wrong-item return or replacement claims.

Is there a return or exchange handling fee?

A ₹100 handling fee may apply to eligible returns or exchanges according to our Return & Exchange Policy.

Can I return a product if I do not like it or change my mind?

Returns are not accepted for personal dislike, size-related issues, or change of mind, as specified in our Return & Exchange Policy.

When will I receive my refund or replacement?

Refunds or replacements are processed only after the returned product has been received and inspected.

How can I contact RudraGram customer support?

You can contact the RudraGram support team via WhatsApp at 8193014001 for product details, order assistance, and traditional Rudraksha or gemstone guidance.

Can I contact RudraGram before placing an order?

Yes. You can contact our team before ordering if you need help understanding a product, selecting a Rudraksha, or checking gemstone and certification details.

Can I place a custom Rudraksha combination order through WhatsApp?

Yes. You can contact our team on WhatsApp to discuss custom Rudraksha combinations, bead availability, sizes, and pricing.